Our training on Prevention and Management of Aggression and Violence (PMAV) course equips individuals with the tools and confidence to handle aggression and violence effectively, ensuring safety and well-being for everyone involved. The aim of this course is to provide participants with the knowledge, confidence and skill to recognise the early indicators that precede aggressive behaviour and the ability to assess and de-escalate a situation before it becomes violent. The course will also cover the principles of personal safety techniques to avoid injury if an incident becomes physical.